Privacy Policy

We take your privacy seriously. This document sets out how Royalmountainhome gathers, uses and protects personal information from guests and visitors to this website.

Last updated: 2026-07-13 · In effect from this date.

1. Who we are

Royalmountainhome ("we", "us", "our") runs the website at https://royalmountainhome.online/. Our registered address is 58 La Croisette, 06400 Cannes, FR. For privacy matters, please write to [email protected].

2. Information we collect

We gather the following types of information:

• Reservation details: name, address, contact details, payment information, stay dates, dietary requirements and accessibility needs.
• Communication data: correspondence sent via our website, email or phone.
• Website usage: IP address, browser type, device, referring URL, pages viewed, timestamps and anonymised analytics events.
• Cookies and similar technologies: as described in Section 6 below.

3. How we use information

We process personal data solely to deliver and improve our services, including:

• Handling reservations, payments and the services you book with us.
• Contacting you about your stay, sending confirmations and answering enquiries.
• Meeting legal obligations (tax records, anti-money-laundering rules, gaming-licence requirements).
• Enhancing our website and services through aggregated, privacy-conscious analytics.
• Sending marketing messages where you have given clear consent; you may opt out at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom, we rely on the legal grounds set out in Articles 6(1)(a)-(f) of the General Data Protection Regulation: consent, contract performance, legal compliance and our legitimate interest in operating a secure, well-run website.

5. Sharing of personal data

We do not sell personal data. We disclose it only to: trusted providers acting on our instructions (payment processors, booking platforms, IT hosting) under written contracts; public authorities when the law requires it; and successors following a corporate reorganisation.

6. Cookies

This site relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent at any time by clearing browser storage for this domain.

7. Data retention

We keep reservation and accounting records for as long as tax and gaming-licence law requires (usually 10 years). Marketing data is retained only while your consent remains active. Server logs are removed within 30 days.

8. Your rights

Where local law allows, you may access, correct, erase, restrict or object to processing of your personal data, and request data portability. To exercise any right, contact [email protected]. You may also file a complaint with your national data protection authority.

9. International transfers

When personal data leaves the European Economic Area, we secure an adequate level of protection through Standard Contractual Clauses or equivalent measures.

10. Children

This website is meant for adults aged 18 and over. We do not knowingly collect personal data from anyone under 16. If you believe such information was submitted, please contact us so we can remove it.

11. Changes to this policy

We may revise this policy occasionally. The "Last updated" date at the top reflects the current version. Significant changes will be announced on this website.